Overview

Privacy Policy & Cancellation Policy | Freestays.eu
Privacy Policy for www.freestays.eu

Last Updated: 3 feb 2025
Website Owner: TravelAR Group BV

Freestays.eu is operated by Travelar Group BV, registered at Veemweg 29-31, 3771 TM Barneveld, Netherlands.

This Privacy Policy (“Policy”) outlines how Freestays.eu (“Website” or “Service”) collects, uses, and protects your personal data in compliance with the General Data Protection

Regulation (GDPR). By using our Services, you agree to these terms.
1. Information We Collect
We collect data to enhance your travel experience:
We collect data to enhance your travel experience:

1.1 Personal Information

Provided by You:
• Name, email, phone number, and address.
• Payment details (e.g., credit card information).
• Travel preferences (e.g., dietary needs, room requests).
• Details of fellow travelers (e.g., family or friends).

From Third Parties: Partners (e.g., travel agencies) may share data to improve bookings.
1.2 Automatic Data Collection
• Device Data: IP address, browser type, OS.
• Usage Analytics: Pages visited, session duration, search queries.
• Cookies: Used for functionality, analytics, and ads (see Section 7).

1.3 Sensitive Data

We do not collect racial, religious, or health data unless voluntarily provided (e.g., dietary restrictions).

2. How We Use Your Data


Your information helps us:
• Process Bookings: Confirm reservations, manage payments, and send updates.
• Improve Services: Personalize offers and develop new features.
• Marketing: Send promotions (with consent) and display tailored ads.
• Security: Prevent fraud and comply with legal obligations.

3. Legal Basis for Processing

We process data under:
• Consent (e.g., marketing emails).
• Contractual Necessity (e.g., booking fulfillment).
• Legal Compliance (e.g., tax laws).
• Legitimate Interests (e.g., fraud prevention).

4. Data Sharing

We share data with:
• Service Providers: Payment processors, IT support.
• Travel Partners: Hotels, airlines.
• Legal Authorities: When required by law.
All partners adhere to strict GDPR standards.

5. Data Retention

We retain data only as long as necessary to:
• Fulfill bookings.
• Comply with laws.
• Resolve disputes.
Post-retention, data is securely deleted or anonymized.

6. Your Rights

Under GDPR, you may:
• Access, correct, or delete your data.
• Restrict processing or object to marketing.
• Withdraw consent or lodge complaints with authorities.

Contact us at info@freestays.eu to exercise these rights.

7. Cookies & Tracking

We use cookies to:
• Enhance site functionality.
• Analyze traffic.
• Deliver targeted ads.
Manage preferences via browser settings or visit internetcookies.org.

8. Security Measures

We protect data using:
• Encryption (SSL/TLS).
• Access controls.
• Regular audits.