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Facilities and services include restaurants, bars, swimming pool, water slide, coffee shop, children's pool section, kids club, spa treatments (extra charge), golf course (extra charge), meeting rooms, steam room (extra charge), business center, wireless Internet access, elevator, parking and 24 hour reception.
Rooms feature TV, radio, CD player, work desk, telephone, kettle, wireless Internet access, air conditioning, safe, bathroom, hairdryer, bathtub, slippers, bathrobes and balcony / terrace.
Signature Casita Suites also feature a master bedroom, a separate living room with sofa bed and two bathrooms.
Beach Area Casita Suite also feature a master bedroom, a separate living room with sofa bed, 2 TVs and private swimming pool.
Beach Front Casita Suites also feature a master bedroom, a separate living room and dining area, 2 TVs and private swimming pool.
Specialty Suites Coral also feature a master bedroom, a separate living room and dining area, 2 TVs, two bathrooms, reception area with meal preparation space, fridge and private swimming pool.
Presidential Suite La Tortuga also feature a a master bedroom in combination with two Signature Casitas, it is located on its own island near the main pool area.
Presidential Suite El Camaleon also feature a master bedroom in combination with an Ocean Front Casita.
Fairmont rooms and Specialty Suites Bambu are located in the Bamboo building.
Please note that some of the above facilities may be closed due to weather / seasonal conditions.
This hotel charges a compulsory Resort Fee and County Ecology Fee to be paid directly at the hotel upon arrival. This fee is not included in the price of the booking.
In case of choosing the option of "all inclusive":
The All Inclusive-concept includes all meals (breakfast, lunch, dinner and snacks) and mealtime drinks such as soft drinks, beer, wine, water and alcoholic drinks, all of local brands.
Drinks are served from morning until late evening (approx until 22:00-24:00 hrs).
Opening times vary between different hotels.
In certain hotels the activities program is also included.
Address: Federal Highway Cancun - Playa del Carmen Km 298, 77710 Playa del Carmen, Mexico.
Hotel is renovating the main restaurant, cafe, beach club and the main pool.